Privacy Policy
Last updated: February 2026
1. Introduction
Fireside Business Advice ("we", "our", "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact details (email address, phone number)
- Business name and details
- Payment and billing information
- Information submitted through forms, applications, and enquiries
- Photos and logos uploaded to our platform
Automatically Collected Information
When you access our website, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process applications, transactions, and membership requests
- Communicate with you about our services, events, and updates
- Connect you with relevant panellists and service providers
- Improve our website and user experience
- Comply with legal obligations
4. Sharing of Information
We may share your information with:
- Our panellists and service providers to facilitate service delivery
- Payment processors for transaction processing
- Analytics and marketing service providers
- Legal authorities when required by law
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie preferences through your browser settings.
7. Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
